End User License Agreement

End User License Agreement

Terms and Conditions of Use

THIS IS A CONTRACT. PLEASE CAREFULLY READ THE FOLLOWING TERMS BEFORE ACCESSING THIS SITE. ACCESSING THE SITE, YOU ACCEPT AND AGREE TO ALL OF THE COVENANTS AND CONDITIONS IMPOSED IN THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS THE SITE. BY USING CLIPTRAINING’S SERVICE, YOU AGREE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO THESE TERMS. YOU ALSO AGREE TO REVIEW THIS AGREEMENT PERIODICALLY TO BE AWARE OF MODIFICATIONS TO THE AGREEMENT, WHICH MODIFICATIONS CLIPTRAINING MAY MAKE AT ANY TIME. YOUR CONTINUED USE OF THIS SITE WILL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF ANY MODIFIED AGREEMENT.
  1. Definitions.
    • “Access” or “Accessing” means accessing, using, viewing the content or otherwise obtaining information on the Site.
    • “Agreement” or “Terms” refers to these Terms and Conditions of Use and any subsequent modifications.
    • “Exercise Files” refers to the exercise files prepared by the authors for use with the training videos and other media.
    • “ClipTraining” refers to Clip Training LLC, a Florida Company.
    • “Single-User Subscriber” refers to a Subscriber who purchases a subscription for one (1) User.
    • “Subscriber” refers to any person or entity that purchases or uses a subscription to The ClipTraining Library, and may be a Single-User Subscriber, Multi-User Subscriber, Trial or Demo subscriber.
    • “User” refers to any party who Accesses the Site. If You are Accessing the Site as an employee or agent of another, “User” refers to You and Your principal.
    • “The ClipTraining Library” or “Library” means the subscription-based database of video content and training materials available through cliptraining.com and is part of the Website or Site.
    • “Website” or “Site” refers to the website maintained on the World Wide Web by Clip Training LLC.
    • “You” or “Your” refers to the User. If you are Accessing the Site as an employee or agent of another, “You” or “Your” refers to the User and the User’s principal.
  2. Modification of Terms. ClipTraining reserves the right to modify these Terms at any time. Except as otherwise stated herein, any change to these Terms is effective immediately after ClipTraining gives notice to the User. Notice can be given through e-mail, a posting on the Site or any other means by which a User may obtain notice. User agrees to check the Site periodically for changes to these Terms. Any use of the Site after changes have been made shall be deemed acceptance of those changed terms and/or conditions.
  3. Limited License. ClipTraining hereby grants each Subscriber a limited, non-exclusive, non-sublicensable and non-transferable license to Access the content and information available in the training according to the provisions contained herein, and subject to the payment of the applicable subscription fees and adherence to these Terms. Each Multi-User Subscriber may only allow its employees and agents to access the training. If the Multi-User Subscriber’s license terminates, the Multi-User Subscriber’s employees and agents shall no longer have Access to the training. Each Multi-User Subscriber agrees that the training may not be Accessed by more than the authorized number of Users purchased by the Multi-User Subscriber.
  4. Fees; Renewal; Refund Policies. Single-User SubscribersMonthly Subscribers
    • Access to The ClipTraining Library
    • Monthly subscription plan
    • Automatically renews monthly until cancelled by Subscriber
      • Automatically renews on the same date of each corresponding month or year or on final date of month if no corresponding date.
      • Fees charged on renewal date
    • Subscription fees are non-refundable; except that Subscriber may cancel renewed subscription in writing up to three (3) calendar days after renewal date and receive a full refund of the new subscription fees, provided The ClipTraining Library has not been used after the renewal date.
    • Discounts, rebates or other special offers only valid for initial term; subscriptions renew at the then-current full subscription rates
    • ClipTraining may increase subscription fees for a subsequent subscription period at any time and for any reason, provided, however, that ClipTraining provides notice at least thirty (30) calendar days prior to the expiration of the subscription. Notice will be provided to User’s email of record.
    • ClipTraining may terminate the subscription and these Terms if it is unable to renew the subscription based on inaccurate or outdated credit card information
    • Right of Access to the training granted under these Terms is effective only upon payment of the subscription fees
    Annual Subscribers
    • Access to Standard Content
    • Annual subscription plan
    • Automatically renews yearly until cancelled by Subscriber
      • Automatically renews on the same date of each corresponding year or on final date of month if no corresponding date
      • Fees charged on renewal date
    • Subscription fees are non-refundable; except that Subscriber may cancel renewed subscription in writing up to three (3) calendar days after renewal date and receive a full refund of the new subscription fees, provided The ClipTraining Library has not been used after the renewal date.
    • Discounts, rebates or other special offers only valid for initial term; subscriptions renew at the then-current full subscription rates
    • ClipTraining may increase subscription fees for a subsequent subscription period at any time and for any reason, provided, however, that ClipTraining provides notice at least thirty (30) calendar days prior to the expiration of the subscription. Notice will be provided to User’s email of record.
    • ClipTraining may terminate the subscription and these Terms if unable to renew the subscription based on inaccurate or outdated credit card information
    • Right of Access to the training granted under these Terms is effective only upon payment of the subscription fees
  5. Access to The ClipTraining Library; Modification of Content. ClipTraining strives to provide the training to its Subscribers on a continuous basis. To that end, ClipTraining will take all commercially reasonable efforts to provide uninterrupted Access to the training to its Subscribers. However, from time to time, Subscribers may be unable to Access the training due to conditions beyond ClipTraining’s control. Such conditions include, but are not limited to: force majeure, acts of God, power outages, and the acts of computer hackers and others acting outside the law. Also, from time to time, Access may be unavailable due to software issues, server downtime, increased Internet traffic or downtime, programming errors, regular maintenance of the system, and other related reasons. In response to any unavailability of the training to its Subscribers, ClipTraining will take all commercially reasonable steps to ensure Access is restored within a reasonable period of time. The term “commercially reasonable,” as used in these Terms, shall mean reasonable efforts taken in good faith without an unduly or burdensome use or expenditure of time, resources, personnel or money.ClipTraining endeavors to provide the highest quality content to its Subscribers. To that end, ClipTraining reserves the right, in its sole discretion, to change, modify, or discontinue any aspect or feature of this Site in whole or in part, including, without limitation, the content, availability, Access and/or the Terms of this Site. Such changes, modifications, additions or deletions will be effective immediately upon notice thereof, which notice may be made by posting such changes on this Site.Users are solely responsible for ensuring that they have sufficient and compatible hardware, software, telecommunications equipment and Internet service necessary for use of the Site.
  6. Prohibited Conduct. User expressly agrees to refrain from doing, either personally or through an agent, any of the following “Prohibited Conduct”:
    • Transmit, install, upload or otherwise transfer any virus, advertisement, communication, or other item or process to the Site that in any way affects the use, enjoyment or service of the Site, or adversely affects ClipTraining’s computers, servers or databases.
    • Capture, download, save, upload, print or otherwise retain information and content available on the Site other than what is expressly allowed by these Terms.
    • Permit or provide others Access to the training using Your user name and password or otherwise, or the name and password of another authorized User.
    • Copy, modify, reverse engineer, disassemble, redistribute, republish, alter, create derivative works from, assign, license, transfer or adapt any of the software, information, text, graphics, source code or HTML code, or other content available on the Site.
    • Remove or modify any copyright, trademark, legal notices, or other proprietary notations from the content available on the Site.
    • Transfer the Site content to another person; “frame,” “mirror,” “in-line link,” or employ similar navigational technology to the Site content; or “deep link” to the Site content.
    • Violate or attempt to violate ClipTraining’s security mechanisms, Access any data or server You are not authorized to Access or otherwise breach the security of the Site or corrupt the Site in any way.
    • Engage in any other conduct which violates the Copyright Act or other laws of the United States.
    • Use any device (such as a “web crawler” or other automatic retrieval mechanism) or other means to harvest information about other Users, the Site or ClipTraining.
    • Use the Site to violate a third party’s intellectual property, personality, publicity or confidentiality rights; upload, download, display, publish, perform, create derivative works from, transmit, or otherwise distribute information or content in violation of a third party’s intellectual property rights.
    • Misrepresent Your identity or personal information when Accessing the Site; forge any TCP/IP packet header or any part of the header information in any e-mail so that the e-mail appears to be generated by ClipTraining.
    • Post obscene, harassing, defamatory, filthy, violent, pornographic, abusive, threatening, objectionable or illegal material on the Site; post a communication that advocates or encourages criminal conduct or conduct that may give rise to civil liability.
    • Advertise or otherwise solicit funds, goods or services on the Site.
    • Provide any commercial hosting service with Access to the Site and/or the content on the Site.
    To ensure that Users of the Site do not engage in Prohibited Conduct, ClipTraining reserves the right to monitor use of the Site and reserves the right to revoke or deny Access to the training to any person or entity whose use of the training suggests Prohibited Conduct. Access of the materials available at the training beyond that of normal patterns of use that suggests systematic copying of the materials constitutes abuse of the training and will result in revocation or denial of Access to the training. The terms “normal patterns” and “abuse” shall be determined solely by ClipTraining. You agree not to violate any U.S., foreign or international software or technology export laws and regulations, including without limitation the U.S. Export Administration Regulations.
  7. LIMITED WARRANTIES. ClipTraining warrants that the software that allows Users to Access the training (“Software”), if operated as directed, will substantially achieve the functionality described on the Site. CLIPTRAINING PROVIDES NO WARRANTY THAT YOUR HARDWARE, SOFTWARE, TELECOMMUNICATIONS EQUIPMENT AND/OR INTERNET SERVICE IS COMPATIBLE OR SUFFICIENT TO ACCESS THE SITE.ClipTraining also warrants that the media containing the Software, if provided by ClipTraining, is free from defects in material on the date the User acquired the Software. CLIPTRAINING’S SOLE LIABILITY FOR ANY BREACH OF THIS WARRANTY SHALL BE, IN ITS SOLE AND ABSOLUTE DISCRETION: (A) TO REPLACE THE DEFECTIVE MEDIA OR SOFTWARE; (B) TO ADVISE THE USER HOW TO ACHIEVE SUBSTANTIALLY THE SAME FUNCTIONALITY WITH THE SOFTWARE AS DESCRIBED; OR (C) IF THE ABOVE REMEDIES ARE IMPRACTICABLE, TO REFUND THE SUBSCRIPTION FEE PAID FOR ACCESS TO THE CLIPTRAINING LIBRARY. THE USER MUST INFORM CLIPTRAINING OF ANY PROBLEM WITH THE SOFTWARE WITHIN THIRTY (30) CALENDAR DAYS OF DISCOVERING THE PROBLEM OR CLIPTRAINING WILL NOT BE OBLIGATED TO HONOR THIS WARRANTY. CLIPTRAINING WILL USE COMMERCIALLY REASONABLE EFFORTS TO REPAIR, REPLACE, OR REFUND THE SOFTWARE PURSUANT TO THE FOREGOING WARRANTY WITHIN THIRTY (30) CALENDAR DAYS OF BEING SO NOTIFIED. IF ANY MODIFICATIONS ARE MADE TO THE SOFTWARE BY THE USER DURING THE WARRANTY PERIOD; IF THE MEDIUM OR SOFTWARE IS SUBJECTED TO ACCIDENT, ABUSE, OR IMPROPER USE; OR IF THE USER VIOLATES THE TERMS OF THIS AGREEMENT, THEN THIS WARRANTY SHALL IMMEDIATELY TERMINATE. THIS WARRANTY SHALL NOT APPLY IF THE SOFTWARE IS USED ON OR IN CONJUNCTION WITH HARDWARE OR SOFTWARE OTHER THAN THE UNMODIFIED VERSION OF HARDWARE AND SOFTWARE WITH WHICH THE SOFTWARE WAS DESIGNED TO BE USED AS DESCRIBED.ALTHOUGH CLIPTRAINING HAS ATTEMPTED TO PROVIDE ACCURATE INFORMATION ON THE SITE, IT MAKES NO GUARANTEE OR WARRANTY, EXPRESS OR IMPLIED, AS TO THE RELIABILITY, ACCURACY, TIMELINESS OR COMPLETENESS OF THAT INFORMATION AND ASSUMES NO RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS THEREIN.
  8. DISCLAIMERS AND LIMITATION OF LIABILITY. USER ACCESSES THIS SITE AT HIS/HER/ITS OWN RISK. THE SITE IS PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND (BEYOND THE WARRANTIES SET FORTH IN SECTIONS 9, 10 AND 11), EXPRESSED, IMPLIED OR STATUTORY, AND ANY AND ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS ARE SPECIFICALLY DISCLAIMED. CLIPTRAINING DOES NOT WARRANT ANY PARTICULAR RESULT FROM USE OF THE SOFTWARE OR SITE. CLIPTRAINING DOES NOT WARRANT THAT THE INFORMATION ON THE SITE IS ACCURATE, COMPLETE OR COMPLIES WITH ANY PARTICULAR LAW OR REGULATION, OR THAT THE OPERATION OF AND YOUR ACCESS TO THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, VIRUS-FREE OR COMPLETELY SECURE. UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (TORT, CONTRACT OR OTHERWISE) SHALL CLIPTRAINING OR ANY OF ITS AFFILIATES, AGENTS, EMPLOYEES, SHAREHOLDERS, DIRECTORS, OFFICERS, THIRD PARTY CONTENT PROVIDERS, SUCCESSORS OR ASSIGNS BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, LOSS OF DATA, LOSS OF PRODUCTIVITY OR CONTRACT, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES. YOUR USE OF THIS SITE IS AT YOUR SOLE RISK AND ANY CONTENT THAT YOU DOWNLOAD IS DOWNLOADED AT YOUR OWN DISCRETION AND RISK, AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM IN EXCESS OF THE AMOUNT CLIPTRAINING RECEIVED FROM THE SUBSCRIBER FOR A SUBSCRIPTION TO ACCESS THE training, AND FOR ANY LOSS OF DATA THAT RESULTS FROM THE DOWNLOADING OF ANY SUCH CONTENT, INCLUDING ANY DAMAGES RESULTING FROM COMPUTER VIRUSES. IN NO EVENT WILL CLIPTRAINING BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE AMOUNT CLIPTRAINING RECEIVED FROM THE SUBSCRIBER FOR A SUBSCRIPTION TO ACCESS THE training, EVEN IF CLIPTRAINING SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY. IN NO EVENT WILL WARRANTIES PROVIDED BY LAW, IF ANY, APPLY UNLESS THEY ARE REQUIRED TO APPLY BY STATUTE NOTWITHSTANDING THEIR EXCLUSION BY CONTRACT. THIS DISCLAIMER IS APPLICABLE TO ANY DAMAGE OR INJURY RESULTING FROM THE NEGLIGENCE OR AN OMISSION OF CLIPTRAINING, COMPUTER VIRUS OR OTHER SIMILAR ITEM, TELECOMMUNICATIONS ERRORS, OR UNAUTHORIZED ACCESS TO OR USE OF USER INFORMATION THROUGH THEFT OR ANY OTHER MEANS. CLIPTRAINING IS NOT LIABLE FOR CRIMINAL, TORTIOUS, OR NEGLIGENT ACTIONS OR OMISSIONS OF THIRD PARTIES THAT AFFECT THIS SITE.NO DEALER, AGENT, OR EMPLOYEE OF CLIPTRAINING IS AUTHORIZED TO MAKE ANY MODIFICATIONS, EXTENSION, OR ADDITIONS TO THESE LIMITED WARRANTIES OR DISCLAIMERS.CLIPTRAINING DISCLAIMS ALL WARRANTIES, AND SHALL HAVE NO LIABILITY FOR DAMAGES IN EXCESS OF THE AMOUNT CLIPTRAINING RECEIVED FROM THE SUBSCRIBER, ARISING FROM OR RELATED TO ANY SUPPORT SERVICES FOR YOUR USE OF THE SITE. THE LAWS OF YOUR JURISDICTION MAY PROHIBIT OR MODIFY THE FOREGOING DISCLAIMERS AND LIMITATIONS ON DAMAGES, AND SUCH DISCLAIMERS OR LIMITATIONS ON DAMAGES MAY NOT APPLY TO YOU.
  9. Third Party Content; Hyperlinks. You acknowledge that ClipTraining does not pre-screen third party materials. ClipTraining is not the publisher or author of any information on the Site that is provided by third party content providers, and ClipTraining is not liable for any claims related to such information. Content provided by third parties is for informational purposes only, and ClipTraining’s use of the content constitutes neither an endorsement nor a recommendation by ClipTraining of the content. ClipTraining assumes no responsibility for third party products or services.ClipTraining may contain links and references to other third party websites and materials. ClipTraining does not assume any responsibility for these websites or materials and provides these links or materials solely for the convenience of Users. ClipTraining does not endorse or otherwise recommend any of these third party websites, references, or the products, services, or information there offered. ClipTraining may disable any hyperlink to the Site. ClipTraining has the right but not obligation to monitor third party websites and hyperlinks to the Site.CLIPTRAINING MAKES NO WARRANTY, EITHER EXPRESSED OR IMPLIED, OF THE ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THE INFORMATION PROVIDED BY THIRD PARTIES. THIS INCLUDES, BUT IS NOT LIMITED TO, ANY INFORMATION FOUND ON A LINK LOCATED ON THIS SITE THAT ALLOWS USERS TO ACCESS INFORMATION FOUND ON ANOTHER SITE. ADDITIONALLY, CLIPTRAINING DOES NOT WARRANT THE EXISTENCE OR FUNCTIONALITY OF ANY WEBSITE WHICH CAN BE ACCESSED THROUGH A LINK LOCATED ON THIS SITE.
  10. Copyrights, Trademarks and Other Proprietary Rights. ClipTraining or its third party content providers shall retain all worldwide rights in the intellectual property in and on the Site, including, but not limited to, trademarks, service marks, trade dress, inventions, ideas, trade secrets, the source code, the HTML code, the “look and feel” of the Site, its color combinations, layout, and all other graphical elements, and the copyrights in and to its original content. You should assume that everything You read or see on the Site is copyrighted, trademarked, or otherwise protected and owned or licensed by ClipTraining. Except as expressly stated on the Site or in these Terms, nothing that You read or see on the Site or in the training may be copied, reproduced, modified, distributed, transmitted, republished, displayed or performed for commercial use without the prior written consent of ClipTraining, except as provided in these Terms. Nothing in these Terms grants You an express or implied license to use any of ClipTraining’s intellectual property except as set forth in Section 4.If You submit any unsolicited intellectual property, idea, copyrightable material, invention, discovery, improvement, trade secret or know-how to ClipTraining, You may forfeit Your intellectual property rights and moral rights contained in such communication or material.
  11. Indemnification. User agrees to defend, indemnify and otherwise hold harmless ClipTraining and its officers, directors, agents, employees, shareholders, successors and assigns from and against any cause of action or claim, including court costs, expenses and attorney fees, related to or arising from User’s Prohibited Conduct or other improper or illegal use of the Site, or breach of these Terms.
  12. Security; Authorized Use. Users are prohibited from violating or attempting to violate the security of the Site. ClipTraining has the right but not the obligation to investigate occurrences of possible violations and will cooperate with all applicable law enforcement authorities in prosecuting violators. ClipTraining may suspend Your Access while it conducts an investigation. Users are required to enter a user name and password to Access The ClipTraining Library. To protect against unauthorized Access to Your account, it is recommended that You close the browser when You have finished using the Site. You are responsible for maintaining the secrecy of Your user name and password.You represent and warrant that You are the person on whose behalf You claim to accept these Terms, or, if You are entering into these Terms on behalf of a person or entity, You represent and warrant that You have the power and authority to enter into these Terms and bind the person or entity. You also represent and warrant that You are an adult who is legally able to enter into these Terms.You may not use the account, user name or password of someone else at any time. You agree to notify ClipTraining immediately of any unauthorized use or loss of Your account, user name, password and/or credit card information. You also agree to notify ClipTraining immediately if You are aware of or suspect other unauthorized use of the Site and/or the Site content. ClipTraining will not be liable for any loss that You incur as a result of someone else using Your user name and password with or without Your knowledge. You may be held liable for any losses incurred by ClipTraining, its affiliates, officers, directors, employees, consultants, agents or representatives due to someone else’s use of Your account, user name or password. ClipTraining will never ask You for Your password. If You need a new user name and/or password, ClipTraining will generate a new user name and password automatically through its computers and send it to Your e-mail address.
  13. Termination of Agreement. In addition to ClipTraining’s other rights, it may terminate this Agreement at any time and at its sole and absolute discretion. ClipTraining may also terminate Access to the training or cancel subscriptions to the training without notice if it believes, in its sole judgment, that You have breached or may breach any term or condition of this Agreement, or engaged in conduct that ClipTraining deems inappropriate.In the event of termination of this Agreement, the provisions in this Section and the provisions found in Sections 2, 5, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, and 17 shall survive in perpetuity. Each Subscriber’s obligation to pay outstanding subscription fees shall survive any termination of this Agreement.
  14. Privacy Policy. ClipTraining values your trust. In order to honor that trust, all of ClipTraining’s employees are required to adhere to ethical standards in gathering, using, and safeguarding any information You provide. For more information, please review ClipTraining’s Privacy Policy, the terms of which are incorporated into this Agreement as if set forth in full
  15. Miscellaneous and Limitation of Statute of Limitations. These Terms constitute the entire agreement between ClipTraining and User regarding the subject matter hereof. Any previous agreement, whether oral or written, between ClipTraining and User dealing with the subject matter hereof is superseded. These Terms may only be modified or amended in writing. If any portion of these Terms is determined to be unenforceable for any reason, such portion will be deemed severed and the remaining terms and conditions shall continue in full force and effect. Upon User’s breach or threatened breach of these Terms, ClipTraining may pursue any legal or equitable remedy available, including but not limited to, direct, consequential and punitive damages and injunctive relief. ClipTraining’s remedies are cumulative and not exclusive. Failure of ClipTraining to exercise any remedy or enforce any portion of this Agreement at any time shall not operate as a waiver of any remedy or of the right to enforce any portion of the Agreement at any time thereafter. User agrees that regardless of any statute or law to the contrary, any claim or action arising out of or regarding this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred. By Accessing the Site, User signs for and accepts this shortening of the statutes of limitations. ClipTraining makes no representation that the content of the Site is appropriate or available for use in all locations. ClipTraining operates this Site from the United States and makes no representation that the Site complies with any foreign or international laws. You agree to comply with all applicable local laws, including any international laws, in using this Site. You may not assign Your rights or delegate Your duties under these Terms. The parties agree that no third party is an intended beneficiary of these Terms. ClipTraining cannot provide notifications via post, only e-mail.
  16. Governing Law; Dispute Resolution; Forum and Venue. These Terms and any claim or action related to or arising from these Terms or content on the Site shall be governed by Florida law, without regard to any provision that would make the laws of another jurisdiction applicableExcept for injunctive relief, any dispute, claim or controversy arising out of, relating to, or in connection with this Agreement, or breach thereof, that cannot be resolved by the Parties, shall first be settled first by mediation, and if mediation is unsuccessful, then determined by an arbitrator, and not by any court, by final and binding arbitration. In addition, any dispute, claim or controversy arising out of, relating to, or in connection with or the Agreement’s formation, interpretation, applicability, validity of Agreement, validity of class action waivers, construction, enforceability, performance, breach, or termination thereof, including any claim that the all or part of this Agreement is void or voidable, shall be determined by the arbitrator, and not by any court, by final and binding arbitration. Any arbitration shall be held in Groveland, Florida. The arbitration proceedings shall be conducted in accordance with the Federal Arbitration Act and shall be initiated by submission to JAMS, or, if JAMS is not available, to a mutually agreeable similar private judging service which also employs retired judges or justices of the Florida courts or of the Federal courts sitting in Florida. This provision to arbitrate is intended to be broadly interpreted. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. The arbitrator will have all the powers a judge would have in dealing with any question or dispute that may arise before, during and after the arbitration inclusive of discovery rules and applicable Florida law/codes. Any arbitration under this Agreement will take place on an individual basis. Class arbitrations and class/representative/collective actions are not permitted. USER AGREES THAT IT MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both ClipTraining and User agree otherwise, in writing, the arbitrator may not consolidate more than one person’s/entity’s claims, and may not otherwise preside over any form of a representative or class proceeding. This Agreement evidences a transaction in interstate commerce, and thus the Federal Arbitration Act governs the interpretation and enforcement of this provision. This arbitration provision shall survive termination of this Agreement. This Agreement shall be interpreted, to the fullest extent possible, in a manner so as to ensure its enforceability under the Federal Arbitration Act. To the extent that the Federal Arbitration Act is inapplicable, or is held not to require arbitration of a particular claim, state law governing agreements to arbitrate shall apply. If any provision of this Agreement becomes or is declared by an arbitrator to be illegal, unenforceable, or void, the remainder of this Agreement shall remain in full force and effect and shall not be affected and the parties shall use their best efforts to find an alternative way to achieve the same result. The arbitrator will apply applicable substantive law consistent with the Federal Arbitration Act and will honor claims of privilege recognized at law. The arbitrator shall only have the authority to grant any equitable and legal remedies, including, but not limited to injunctive relief, that would be available from a Florida Superior Court judge, or applicable Federal Judge, in any judicial proceeding instituted to resolve the disputed matter. The arbitrator shall have the authority to award the same damages and relief that a court can. The arbitrator shall not have the authority to grant punitive, exemplary or consequential damages and shall not grant any award that is inconsistent with the Parties’ express intent as set forth in this Agreement. The Parties agree that, any provision of applicable law notwithstanding, they will not request and the arbitrator shall have no authority to award, punitive or exemplary damages against either Party. The parties further agree that the arbitrator shall not be empowered to add to, subtract from, or modify, alter or amend the terms of this Agreement. Any applicable arbitration rules or policy shall be interpreted in a manner so as to ensure their enforceability under the Federal Arbitration Act. The arbitrator’s award must be based on, and accompanied by, a written statement of decision explaining the factual and legal basis for the award as to each of the principal disputed issues at the hearing. An award may be entered against a Party who fails to appear at a duly noticed hearing. The costs of the arbitration, including administrative and arbitrator’s fees, shall be shared equally by the parties. Each party shall bear the cost of its own attorneys’ fees and expert witness fees and the arbitrator will not have authority to award attorneys’ fees, unless a statute at issue in the dispute or other appropriate law authorizes the award of attorneys’ fees to the prevailing party, in which case the arbitrator shall have the authority to make an award of attorneys’ fees as permitted by the applicable statute or law. If there is a dispute as to which side is the prevailing party in the arbitration, the arbitrator shall decide this issue. The award shall be final, conclusive and binding as to the facts so found, and may thereafter be enforceable as provided by the Federal Arbitration Act or other applicable law by any court having jurisdiction. The arbitrator will issue a detailed written decision and award, resolving the dispute. The arbitrator’s written opinion and award shall decide all issues submitted and set forth the legal principle(s) supporting each part of the opinion. The decision or award of the arbitrator shall be final and binding upon the parties. Any arbitral award may be entered as a judgment or order in any court of competent jurisdiction. The parties agree that any relief or recovery to which. The parties agree to file any demand for arbitration within the time limit established above in Paragraph 17. Failure to demand arbitration within the prescribed time period shall result in waiver of said claims.