Create Customer Stickiness

By Enabling Instead of Just Managing

Offer Employee Training & Enablement and embed your services so deeply into your customer’s operations, they’ll never want you to leave.

The path to being "sticky" with customers isn't so easy.

Differentiation

81%

of MSPs offer the same 8 core services

Congestion

44%

of MSPs are concerned about increased competition in the market

Acquisition

33%

of MSPs expect acquiring new customers to be a challenge

The easiest way to differentiate yourself and create that "stickiness" is to offer services that enable productivity, security, innovation, and collaboration in your customer.

Improve customer retention with online learning that becomes an everyday part of their operations.

Employee Training & Enablement uniquely embeds your business into theirs by:

Enabling over Managing

Adding ETE to your services turns “managed” services into ones that enable customer employees to be more productive, innovative, and impactful – something your customer will notice.

Providing Relevant Learning

ClipTraining’s extensible online learning platform provides valuable Microsoft 365 and cybersecurity training, policy & compliance management, and custom training – all via a single web-based portal.

Adding Value to Every Role

ClipTraining’s extensible online learning platform enables HR, Legal, LOB owners, department heads, and SMEs alike to create their own training, adding visible service value through your customer’s organization.

Placing A Focus on Self-Service

Customers take ownership of and manage their training content themselves. You simply provide the white-labeled platform as the service offering and delegate access to your customer to manage their instance.

Enhance Your Existing Services and Create New Ones

Our Employee Training and Enablement modules align with a number of your existing service offerings, giving you the opportunity to augment existing services while simultaneously creating new services and streams of revenue.

Take a look at the list of services you offer below and learn how Employee Training and Enablement can be used to enhance your service value or add on new lines of service with customers.

RMM

Custom Training can be created to address the most common user issues, allowing the user to self-support, thereby lowering overall support costs.

Manage Microsoft 365

Microsoft 365 User Training can be used to drive platform adoption, further establishing the continued need for your managed service.

Cybersecurity

Cybersecurity Awareness Training with Phishing Testing & Training educates the employees on their role in helping protect the organization through good cyber hygiene, strengthening the customer’s security stance.

Service Desk / Support

Microsoft 365 User Training answers many of the how-to questions users have. MSP-built custom training on the most common service desk calls can also reduce calls and lower support costs.

Backup/Disaster Recovery

Compliance & Policy Management can include an Acceptable Use Policy and intellectual Property Agreement to direct employees to store organizational data in locations protected by backup.

Cloud

Custom Training can be used to centralize existing learning for cloud-based solutions using little more than URLs to external educational sources, helping customers access the training they need instantly.

Compliance

Compliance & Policy Management can include learning and exams on the practical application of applicable compliance regulations, increasing an organization’s ability to remain compliant.

Self-Service Training

By delegating management access to the customer, they can use Custom Training to build out their own organization-specific training content to further enable employees.

Our most important focus is client retention. We know that providing a branded Training and Enablement platform to our customers will solidify our relationships long-term.

Rory Cooksey, Director of Growth, WheelHouse IT

Learn More About Employee Training and Enablement

Find out more about how ClipTraining’s Employee Training and Enablement platform can be used to positively impact your business by choosing the scenario that best fits you.

Please fill out the information below and we will contact you to setup a demo.

Create Customer Stickiness

By Enabling Instead of Just Managing

The path to being "sticky" with customers isn't so easy.

Differentiation

Congestion

Acquisition

The easiest way to differentiate yourself and create that "stickiness" is to offer services that enable productivity, security, innovation, and collaboration in your customer.

Improve customer retention with online learning that becomes an everyday part of their operations.

Enabling over Managing

Providing Relevant Learning

Adding Value to Every Role

Placing A Focus on Self-Service

Enhance Your Existing Services and Create New Ones

Rory Cooksey, Director of Growth, WheelHouse IT

Learn More About Employee Training and Enablement

Platform

Partner

Pricing

Company

Social

Create Customer Stickiness

By Enabling Instead of Just Managing

The path to being "sticky" with customers isn't so easy.

Differentiation

Congestion

Acquisition

The easiest way to differentiate yourself and create that "stickiness" is to offer services that enable productivity, security, innovation, and collaboration in your customer.

Improve customer retention with online learning that becomes an everyday part of their operations.

Enabling over Managing

Providing Relevant Learning

Adding Value to Every Role

Placing A Focus on Self-Service​

Enhance Your Existing Services and Create New Ones

Rory Cooksey, Director of Growth, WheelHouse IT

Learn More About Employee Training and Enablement

Platform

Partner

Pricing

Company

Social

Placing A Focus on Self-Service